Website Terms and Conditions for 14297849 Canada Inc. O/A Fit & Fuel 365

Effective Date: Jan 1/2025
 

We want you to be completely happy with your Fit & Fuel 365 purchase. If for any reason you're not satisfied, we offer a simple and transparent return process. Please review the details below to ensure a smooth experience.

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✅ Return Eligibility

You may return your item(s) within 30 days of receiving your order if they meet the following criteria:

- Items are unworn, unwashed, and undamaged

- Tags are still attached

- Items are returned in original condition and packaging

- Returns must be shipped back at your expense unless the item is defective or incorrect.

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💳 Refunds

Once we receive and inspect your return, your refund will be processed to the original payment method within 5–10 business days.

Please note:

Shipping fees are non-refundable

You’ll receive a confirmation email once your refund is issued

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🔁 Exchanges

Need a different size or color?

We currently do not offer direct exchanges. Please: Return the original item. Place a new order for the desired size or color. This ensures you receive your replacement quickly and without delay.

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❌ Defective or Incorrect Items

Received the wrong item or something defective? We’ve got your back.

Please contact us at info@fitandfuel365.com within 7 days of receiving your order. Include:

- Your order number

- A clear photo of the issue

- A brief description

We’ll work quickly to replace or refund the item at no cost to you.

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📬 How to Start a Return

To initiate a return, email us at:

📩 info@fitandfuel365.com

Please include:

- Your order number

- The item(s) you wish to return

- The reason for return (optional, but helpful!)

We’ll send you instructions on how and where to send your return.

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🌎 Canadian & U.S. Customers

We accept returns from both Canada and the U.S. Customers are responsible for return shipping costs, unless the item is defective or incorrect.

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❤️ Our Promise

Your satisfaction matters to us. If something doesn’t feel right, we want to help make it right. Reach out anytime — we’re here for you!

 

Contact Information

If you have any questions or concerns regarding our return policy, or need assistance with initiating a return, please don’t hesitate to reach out to us:

14297849 Canada Inc. O/A Fit & Fuel 365

Email: info@fitandfuel365.com

Phone: 613-242-1105

Address: Belleville, ON. Canada